Tuesday, April 11, 2017

The PR Disaster Heard 'Round The World

The doctor being forcibly removed from the United Plane on Sunday has created the ultimate firestorm. I posted about the incident yesterday, but I guarantee you have heard about this from many different sources. The internet responded with memes and quips about United Airlines. Here are some of the best:

The United Airlines Employee Manual

United Airlines is proud to present their new club class

One of the best Seinfeld moments that describes the concept of a reservation:

United CEO doubles down in email to employees, says passenger was 'disruptive and belligerent'

United CEO Oscar Munoz doubled down in a letter to employees on Monday evening, claiming that employees "followed established procedures" when removing a passenger from a plane because it was overbooked, and calling the passenger "disruptive and belligerent."

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